Extended Warranty
How It Works?
Apply fo extended warranty in 2 easy steps now.
Fill Form Correctly
Complete your order number and email address correctly.
Receive Results
Check and retain your warranty notification email.
FAQ
For more questions,please visit our help center.
1. What is the basic warranty service?
We offer 15-day free return & exchange and 3-year warranty service (some products come with a 1-year warranty). Specific warranty service can be found in our Return & Exchange Policy.
2. How does the extended warranty service activate?
We provide 1 year of free extended warranty in Monitor ! After accurately filling out your real personal information on our website, you will receive an activation confirmation email. Contact us（support@ktcplay.com） via the registered email address to enjoy the extended warranty service.
3. How can I contact you?
We offer professional pre-sales and after-sales support. Email us at support@ktcplay.com—we will respond within 24 hours.
Text
Text