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KTC 24.5" FHD 360Hz/400HzOC wtih Shielding Hood Gaming monitor丨25M2 Pro
View product detailsKTC H25X8 / 25M2 Pro Gaming Monitor Help: Setup, Shields, and 360Hz
User manuals
Set up your KTC 25M2 Pro (H25X8), fit its light shields, and choose the standard 360Hz mode or optional 400Hz overclock. This guide also covers common display problems.
Quick Answers for the H25X8 / 25M2 Pro
- The 24.5-inch panel's native resolution is
1920 x 1080. - Two DP 1.4 inputs support
1920 x 1080 @ 360Hz, with an optional overclock to400Hz. - Two HDMI 2.0 inputs support up to
1920 x 1080 @ 240Hz. - The box includes two light shields, a DP cable, and a wired controller.
How Do I Install the Base and Light Shields?
Place the unplugged monitor face down on a soft, flat surface. Attach the base and confirm the stand locks. Then align each light shield with its side mounting points and press it into place gently. Check that the shields and stand are secure before lifting the display by its body and stand. Do not press on the LCD panel or block the ventilation openings.
What Should I Check Before First Use?
The box includes the display, base, power cord, DP signal cable, two light shields, wired controller, and user guide with warranty card. Check the contents before assembly. Use the supplied power equipment and first connect one DP cable directly from the PC. Add docks or adapters only after the monitor works normally, since an intermediate device can limit the available refresh rate.
How Do I Connect and Select 360Hz?
- Use one direct DP cable from a compatible graphics output to a DP 1.4 input.
- Turn on the monitor and PC and choose the connected DP input.
- In the PC's display settings, choose
1920 x 1080and select up to360Hz. - If the picture is unstable, return to
1920 x 1080 @ 60Hzand raise the refresh rate in steps.
HDMI supports up to 240Hz at 1080p. Check the cable, source output, and input before troubleshooting a missing high-refresh option.
How Do I Try the 400Hz Overclock?
400Hz is an optional overclock of the 360Hz DP mode. Use the monitor's overclock setting and the PC's refresh-rate menu only if your unit and source expose that mode. If the image flashes, becomes blank, or is unstable, return to 360Hz or a lower stable rate. Check the current refresh rate in the PC's display settings.
How Do I Use the Wired Controller and Menu?
Connect the supplied wired controller through its Mini-USB connection for quick access to player modes. Use the monitor's controls to open the on-screen menu, select the input, adjust brightness, and check picture or gaming modes. Confirm the selected mode on screen before saving or changing a controller preset.
Which Connection Should I Use?
| Connection | 1080p mode |
|---|---|
| HDMI 2.0 | Up to 240Hz
|
| DP 1.4 |
360Hz, with optional 400Hz overclock |
Use the same port selected in the on-screen input menu. If your PC lists only a lower rate, check its graphics output, cable, and operating-system display settings before changing presets or enabling the overclock.
Where Should I Place and Clean the Monitor?
Leave about 10 cm of clearance around the sides and back and 30 cm above for ventilation. Keep the monitor on a stable surface, away from moisture, heat, and vibration. Unplug it before cleaning; use a soft, slightly damp cloth and do not spray liquid on the panel.
Troubleshooting H25X8 Problems
The monitor will not turn on or show a picture
Check the wall outlet and power connection. Select the input matching your cable and try one direct connection at 1920 x 1080 @ 60Hz. Compare another cable or source device if available.
360Hz or 400Hz is missing
Use DP for 360Hz, verify 1920 x 1080 and the PC's refresh-rate menu, and check the graphics output and cable. The 400Hz option is an overclock and may need to be enabled separately on the monitor.
The screen flickers at the overclock setting
Return to 360Hz or a lower stable rate, reconnect the DP cable, and test without docks or adapters. Contact our support team if the standard 360Hz mode remains unstable.
Frequently Asked Questions
Does the monitor always run at 400Hz?
No. The regular DP high-refresh mode is 360Hz; 400Hz requires an optional overclock. Check the monitor and PC settings before assuming it is active.
Can HDMI reach the same rate as DP?
No. HDMI supports up to 240Hz at 1080p. Use DP for 360Hz or the optional 400Hz overclock.
What if a shield or stand does not lock?
Stop and check the orientation of the shield or stand. Do not press harder against the panel or use the monitor until the attachment is secure.
